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Your custom is very
important to us and we look forward
to supplying you with all your tanning
requirements for many years to come.
In order that we may deal successfully
together we would appreciate very
much if you could read and comply
with our terms and conditions as laid
out below and on the next page.
Throughout these Terms
and Conditions, the expression "the
company" refers to: Home Tanning
Ltd.
1.)
Orders may be placed 24hrs per day
. We ship most small items by Royal Mail 1st Class and most are received by our customers the next day, but please do allow 7 working days before informing us of an item not arriving as Royal Mail only class an item as lost after 14 working days. Orders must be placed before 3.30pm Monday to
Friday to be despatched that day on stock
items. If you are desperate for an item, please phone us during office hours and we can arrange for a guarenteed next day delivery service. Orders placed in on a Friday
will be delivered the following Monday
unless a Saturday delivery is requested.
Orders placed on a Saturday and Sunday
will not be despatched until Monday.
N.B. Saturday delivery will be charged
at £25.00 on any order. This
excludes Tubes/ Lamps and Sun Beds.
Please confirm pricing for Saturday
delivery on these items with us.
2.)
Orders may be placed
by:
| www |
|
www.hometanning.co.uk |
| email |
|
order@hometanning.co.uk |
| tel |
|
0870 712
0582 |
| fax |
|
0870 712
0581 |
| post |
|
Home Tanning Ltd
PO Box 697
Portsmouth
Hants
PO4 9WZ |
3.)
Initial orders
must be paid in full at time of purchase
Payment methods
accepted are:
Credit/Debit
Card (all
major cards are accepted including
American Express. N.B There are no
surcharges for payments made by card)
| BACS |
|
|
| Bank |
|
HSBC |
| Branch |
|
Portsmouth
(Commercial Rd) |
| A/C Name |
|
Home Tanning
Ltd |
| A/C Number |
|
5171 0095 |
| Sort
Code |
|
40 37 15 |
Cheque: made payable
to Home Tanning Ltd please always
include on the back of the cheque
your address and quote reference or
products required
Proforma Invoice: issued upon request
4.) All
goods remain the property of the company
until paid in full and therefore may
be reclaimed if payment terms are
not met.
5.) Lotion
orders over £200.00 nett will
be delivered Free of Charge (Mainland
UK only). N.B This does not include
lamp, parts or equipment purchases.
6.) All
orders below £200.00 nett value
will be subject to delivery fee.
7.)
Saturday delivery
charged at £25.00 on any orders
except those stated on line "1"
N.B Saturday delivery will be only
be made by request.
8.)
Upon receipt of
delivery, any shortages or damages
must be reported to the Company within
2 working days, in order for rectification's/
claims to be made.
9.) Should
an item be out of stock at the time
of ordering it will be automatically
placed on back order, unless otherwise
stated.
10.)
Back orders will
be despatched once the item is in
stock.
11.)
Back orders will
not incur a delivery fee
12.) Prior
to returning goods to the Company
please telephone the office for a
Returns Number.
13.) All
unwanted goods would be subject to
a 15% restocking fee.
14.)
It is your responsibility
to ensure that goods are suitably
packaged and safely returned to the
Company, preferably by recorded delivery
in order that proof of delivery can
be obtained if goods go missing or
are damaged in transit.
15.)
The Company will
not credit postage on returns or unwanted
goods.
16.)
All prices are
correct at the time of going to press.
However, manufacturers and suppliers
prices may change and the Company
therefore reserves the right to alter
prices without notice.
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